Industry Insider: Kaya Erk, Kycon
Kycon has repeatedly received high marks from their customers in the Bishop & Associates’ annual customer survey. Customers have consistently ranked them in the top five among all connector companies for service. In 2009, Kycon took first place in the survey. Clearly, this is a company that focuses on customer service. If you are a connector buyer or a design engineer, you should find out why customers like to work with this company so much. They were ranked #1 in Quality, #1 in Price, and #1 in Delivery.
                                                                —Ron Bishop, President, Bishop & Associates Inc.

Name: Kaya Erk
Current position: CEO, Kycon
Company location: San Jose, California
Previous industry positions: President, K-Lectron Inc.
Industry affiliations or organizations: IEEE, USB, and HDMI
Accomplishments you’re proud of: Bishop & Associates’ Award for Number One Connector Supplier

First job: Design engineer at General Precision Labs, Pleasantville, New York
The last book I read: A Reliable Wife by Robert Goolrick
If I knew then what I know now, I would have: Not invested in real estate.
The best advice anyone ever gave me was: Treat your employees as family.
What trend in the industry is affecting your job and what would you like to do about it? The trend of compromising quality for cost reduction. We try to focus on customers who appreciate value rather than price.