|
Protecting Intellectual Property in the
Connector Industry
By
Bob Hult, Bishop & Associates Inc.
The
careful management of patents and trade secrets has always been key to
limiting competitor access to the fruits of research and development.
Patents covering everything from crimp technology to advanced high-speed
interface design have enabled leading connector manufacturers to keep
pace with evolving performance demands.
Development of intellectual property (IP) that fuels the introduction of
new high-performance interfaces is an expensive process, and protecting
that investment—and its pay-off—is a high priority. Emergence of the
global economy, enabled by the Internet, has raised concerns about how
easily IP can be pirated, with serious consequences for both the
originator and consumer of next-generation connectors.
Knock-off Rolex watches and Gucci handbags have been the mainstay of
pushcart vendors in Hong Kong for years, but today their product mix
includes advanced electronic products. The media has been full of
stories about the growing problem of counterfeit hardware and software
originating in Asia. An October 2009 article in the New York Times
reported the availability of bootleg copies of the new Microsoft Windows
7 operating system a week before its official release. These were being
sold in Shanghai shops, next to fake Apple iPhones and Bose speakers.
A presentation at DesignCon 2009 on IP protection indicated that
semiconductors might be the single biggest target of component
counterfeiters today. Statistics presented indicate that as many as 10
percent of all information technology products contain counterfeit
chips. A total of 17 percent of all products seized by U.S. Customs
agents in 2008 were semiconductors. Re-marking a low-value chip to one
with higher performance appears to be very common.
Patents can provide a degree of protection on a new product or process
for a limited time. However, they also can provide valuable intelligence
to a competitor. Depending on the nature of the patent and how well it
is written, a patent can disclose sufficient information to allow
modification adequate to avoid a patent infringement suit. The adapted
IP can include improvements and allow the competitor to gain advantages
over the originator at a much-reduced cost. In some cases, connector
manufacturers have chosen to avoid patenting a process and rely on
employee security to avoid disclosure to a competitor.
Another downside to filing a patent is that it can result in broad
exposure not just to the counterfeiting world, but to competitors.
Automated patent searches, augmented by human analysis, are being used
by competitors to gain insight on new technologies. The data included in
a patent can provide an early tip to competitors about technologies that
are being investigated for possible new product development.
Development of next-generation, multi-gigabit connectors is an
expensive, resource-intensive process that relatively few connector
manufacturers are capable of supporting. Research and development, as
well as marketing these state-of-the-art products, requires specialized
signal integrity, materials, and manufacturing engineering expertise.
Companies that have made the necessary commitments of personnel and
equipment will make every effort to protect their internal knowledge
investments. The availability of detailed information on the Internet,
together with rapid employee turnover, has made this a more difficult
challenge.
From a competitive perspective, the ability to participate in the
advanced product market can open entirely new sources of growth revenue,
as well as establish the manufacturer as an industry leader. Component
suppliers that are capable of developing next-generation products often
become preferred vendors at key high-volume customers, effectively
shutting out others.
Competitors with fewer technical resources may be tempted to
reverse-engineer legacy products, as well as emerging interfaces, to
enable them to participate in volume markets. This may be particularly
true of small offshore garage shops that have no development resources,
but do have access to molding machines and hand-assembly labor.
The problem has been exacerbated as electronic product manufacturing is
outsourced, often to sites located in Asia. Counterfeit components that
may be “good enough,” and sold at a lower price, offer the potential of
increased profits to the contract manufacturer. Common terminals and
standard interfaces substituted for those on the bill of material may
offer the same level of quality and reliability—but may not. Counterfeit
connector housings made using flammable plastics, and contacts
fabricated from inferior materials, substandard plating, or lacking
nickel barriers, have been reported.
Simply measuring the profile of a standard connector very carefully can
provide the counterfeiter with sufficient detail to create a new mold or
stamping die. This process does not disclose manufacturing tolerances of
the original product, but often generates enough information to produce
a comparable finished connector. There have been reports of counterfeit
product that was duplicated to include original mold marks. As connector
centerlines have shrunk, duplication-by-measurement becomes
more difficult, as minor variations in tolerances can mean the
difference between mating properly and stubbing failure.
Overproduction from an outsourced manufacturing facility is another part
of the problem. When a domestic connector supplier uses a contract
manufacturer to produce a connector, it may be difficult to prevent
greater than contract quantities to be built, creating the possibility
that the excess parts will be sold on the black market. In this case,
the connectors may be fully compliant to the qualified part, but rob the
developer of earned sales.
Reverse engineering a multi-gigabit connector is even more problematic.
Connectors designed for these applications are considered part of a
controlled impedance transmission line. These highly engineered
interfaces incorporate subtle internal features and materials that
contribute to the high-speed performance of the product. Failure to
understand the principals behind a design can lead to a connector that
looks identical, but performs differently. Lack of engineering resources
at this level can discourage second- and third-tier suppliers from
entering the market, but may not deter small shops with nothing to lose.
The motivation to resist sharing critical IP with a direct competitor
makes good business sense, but it’s becoming more difficult. Limiting
the exposure of design details for advanced products is becoming more
common in this connected environment. A relatively recent trend in the
high-speed backplane arena is the mandate to offer a licensed second
source. These connectors have become recognized as a critical element in
the design of high-performance systems. Design engineers work closely
with their selected connector vendor to develop high-performance
channels that satisfy system requirements. The specific high-speed
connector is a critical part of that channel. Rather than being
dependent on that single source for such a key component, OEMs have
demanded that their connector vendors license a fully compliant second
source.
In the past, licenses like these would often address the mating
interface and the footprint. Everything in between was left open to
whatever the second source chose to design. Given the impact every
nuance of design can make on performance, these new sourcing licenses
are much more detailed to insure identical electrical and mechanical
connectors. The vast majority of new high-speed backplane connectors
have at the least an announced plan for a tooled second source. In some
cases, suppliers collaborate during the development process to insure an
identical performance of the two competitive product lines. While OEMs
see second sources as a key requirement for selection on new projects,
critical IP is now shared outside of the control of the originator.
Legal constrictions and proper information security management limit
access to critical information, but the fact that entirely new eyes have
exposure increases the potential for loss.
OEMs fully recognize the potential problems associated with the use of
counterfeit connectors. Connectors not purchased from the specified
supplier may not be compatible with automated assembly equipment, or may
simply not mate properly. Substandard connectors may cause premature
failure in the field, necessitating costly service calls. Even more
importantly, product failures can quickly create an image of poor
quality, severely damaging the reputation of the company. Most OEMs and
their contract manufacturers work together to insure that only
components defined on the bill of materials are purchased. Audits of
inventory insure that they receive what was ordered. Very large global
companies maintain direct personnel at manufacturing sites to verify
genuine components.
The extent of
counterfeit connectors resulting from loss of intellectual property has
not been quantified, but product managers at major domestic suppliers
are aware that the problem exists. Quality control managers report that
failed connectors returned for examination are often revealed to be
counterfeit.
Proposed solutions to limiting the proliferation of counterfeit
components include:
-
Legal action, including
aggressive global patent enforcement, stepped-up U.S. Customs
inspection, pressing criminal charges when evidence is available.
-
Operational procedures,
including verifying the supply chain, working only with trusted
suppliers, test buys to identify sources.
-
Using technology to scour
the Internet for unauthorized suppliers. Below-market prices can be
a flag.
-
Improving the security of
sensitive information; training employees in proper information
management techniques.
Electronic connectors are a $45 billion
industry, which makes it likely to attract more attention from
counterfeiters in the future. The ability to duplicate a product has
become a highly refined capability. Equipment designed for analysis can
be used to replicate a connector down to the manufacturer’s logo in a
matter of hours. Counterfeiters have already produced products
considerably more complex then connectors.
An investment in new interconnect technology has become a key factor to
maintaining industry leadership in a highly fragmented industry. The
costs associated with developing advanced technology makes stringent
protection of that IP essential. Loss of IP and resulting counterfeit
connectors will not only reduce sales revenue for the developer, but the
performance of those counterfeit connectors can damage the quality
reputation of the manufacturer. This is a problem that must be dealt
with now.
Bishop & Associates Comments:
-
Although semiconductors
are the most common target of counterfeiters today, unauthorized
connectors are appearing on the market. It is currently difficult to
gauge the extent of loss resulting from counterfeit connectors.
-
The global market, enabled
by the Internet, has allowed small garage shops to market
counterfeit electronic components online.
-
The practice of
outsourcing the manufacture of connectors creates the potential for
critical IP to be exposed, as well as over-produced parts to enter
the market illegally.
-
OEM demands for licensed
second sources provide additional opportunity for loss of IP.
-
High-performance/high-density connectors are more difficult to
reverse engineer, and although they may look like authentic parts,
they will likely perform differently in applications.
-
Improved control of
sensitive documents and aggressive enforcement of patent protection
are two of the tools used to combat counterfeit components.
Bishop & Associates is considering a more
extensive examination of IP protection and counterfeiting in the
connector industry. We need your input to determine the extent of the
threat and possible solutions. If you have experienced a loss of IP, or
encountered connectors from unlicensed sources, we would like to hear
from you. Please e-mail your comments to rhult@bishopinc.com.
Robert
Hult
Director of Product Technology, Bishop & Associates Inc.
Robert Hult has been in the connector industry for more than 36
years. Hult began his career as a sales engineer for Amphenol.
He joined AMP in 1972 and served in several management positions
through 1996. In 1997, Hult joined Foxconn as group marketing
manager for Intel in Chandler, Arizona, U.S. Prior to joining
Bishop & Associates, Hult was the regional application
engineering manager for Tyco Electronics.
Hult graduated in 1968 from Bradley University with a bachelor
of science degree in electronics technology and a minor in
business. |