Meeting the Challenges of the Smart Card Connector Market
By Gijs Werner, Global Market Manager, FCI Electronics
In one
form or another, smart cards are rarely far from today’s headlines.
Governments across the world are implementing a variety of health,
social security, and ID card schemes. The banking and finance sector is
continually looking to extend the reach of “chip and pin” debit and
credit cards. Add to these the ubiquitous SIM card and an ever-growing
list of applications—including payment terminals, set top boxes, vending
machines, and access control systems—and the significance of these
markets in terms of connector applications starts to become clear.
According to the Eurosmart Association, there were well over four
billion smart card shipments in 2007 alone, and all predictions are for
continued growth.
However, a period of change and transition is also underway, with the
increasing adoption of RFID-based, wireless Near Field Communication
(NFC) in both cards and cell phones likely to have a major impact.
The current level of interest makes it easy to forget that the history
of the mass market smart card stretches back to the early 1980s, when
France introduced the Télécarte system for use in public pay phones.
More than 20 years later, Europe can still claim to be the home of the
smart card, particularly within the banking sector. Europe is far ahead
of the U.S. in terms of the adoption of IC-based credit and debit cards.
Driven by concerns about fraud, chip and pin has become the norm across
most of the continent, with an emphasis on further integration of credit
and debit transaction handling. Tentative steps are being made in Europe
towards so-called cashless societies. In contrast, the U.S. remains much
more attached to the traditional magnetic stripe card for banking
applications. The vast infrastructure in place to support such cards
clearly represents a major obstacle to the wider use of smart cards, and
technology such as MagnePrint provides another route towards greater
protection against card skimming, potentially extending the life of the
magnetic card a while longer.
In an era of heightened security concerns, much attention has also been
focused on the introduction of smart card-enabled ID cards and passports
across the world. However, this tends to obscure the fact that for a
number of years, governments have looked to smart cards to improve the
efficiency, security, and user-friendliness of a range of
state-administered healthcare and welfare services. The commercial arena
is equally dynamic, with novel applications continually emerging.
Despite the diversity and dynamism of the market, the vast majority of
smart card connector applications can be characterised as
straightforward in terms of their basic designs and technologies.
Durability, mechanical stability, reliability, and security tend to be
key issues, as does adherence to key specifications, such as EMV, PCI
PED (Payment Card Industry PIN Entry Devices), and ISO7816.
Of course, there is continual product development, but this is
evolutionary rather than revolutionary, and reflects the broader trends
in the electronics component industry, such as the search for more
efficient use of space. Consequently, commercial issues—including
time-to-market, security of supply, and value for money—tend to prove
most critical for OEMs. As far as metallurgy is concerned, again the
emphasis is on proven performance rather than on cutting-edge
innovation; for most applications, the need to support a high number of
cycles favors gold for contact plating.
Clearly, the success of most smart cards is built on universal
acceptance rather than exclusivity, so standardization tends to be the
norm. However, customization of connectors can play an important role.
In particular, OEMs tend to pursue different strategies in terms of
defending terminals against skimming attacks via the connector, and this
is reflected in different end-solutions for different customers.
Customizing connectors also provides a useful tool for OEMs looking to
protect their designs against the commercial threat of copycat design.
A similar story is true of the vast SIM card connector market. Here, the
process of miniaturization has pretty much run its course. Indeed the
typical SIM connector is now little more than a set of contacts. Once
again, major design innovation is not the key factor; OEMs are looking
for a solution that meets well-established standards and specifications.
Given that the life cycle of a cell phone design is now measured in
months, it is much more critical that suppliers provide high volumes to
meet tight delivery deadlines. Manufacturing and supply chain efficiency
is every bit as important as product quality and price competitiveness.
For those connector manufacturers that have succeeded in meeting the
demands of established smart card markets, the growing influence of NFC
technology presents new challenges and opportunities. NFC is poised to
make a major impact, though precisely what form it will take is the
subject of some debate. While these wireless systems may ultimately
replace at least some smart card connector applications, NFC terminals
will also create a host of new interconnection requirements.
As with the market in general, the current level of hype surrounding NFC
tends to belie the fact that it is already well established as a
contactless smart card technology. To date, NFC applications have
typically focused on low-value transactions, in particular, public
transport systems within large metropolitan areas. However, there is now
a real desire on the part of a number of stakeholders to extend the use
of NFC into areas that have, to date, remained the preserve of notes and
coins.
Furthermore, there is still unresolved debate as to how this growth will
be facilitated. Public transport cards, such as London’s Oyster scheme,
are evolving into electronic purses that can be used in a wide range of
retail outlets. Equally, the major credit card companies are rolling out
systems that will facilitate the use of NFC-enabled cards for PIN-free,
“wave-and-pay,” low-value transactions.
Significantly, Japan has lead the way in the use of cell phones with
embedded NFC, linked to credit cards, for just the same purpose. Leading
cell phone manufacturers such as Nokia are certainly keen for such
functionality to become the norm, a move which could ultimately spell
the end for the SIM card and its connector. However, questions remain,
both about the public appetite for the cashless society, and the
willingness retailers will have to replace coin and note transactions
with a new NFC infrastructure.
For the moment, the impact of NFC is rather less dramatic. Payment
terminal manufacturers, for example, typically offer NFC functionality
via add-on modules. As such, the existing smart card connector
application remains unchanged, and the additional module brings with it
new connector requirements. Longer term, it is possible to see more
profound changes. Security concerns notwithstanding, if NFC smart cards,
of one form or another, can replace the huge number of transactions that
have always been the preserve of cash, a raft of new applications will
emerge.
Of course, if the cell phone becomes the preferred form of electronic
purse, then the days of the SIM card connector may ultimately be
numbered. However, this is by no means an inevitability. There is a
strong business lobby behind the SIM card, both as an extremely cheap
means of data storage and as a marketing tool. Equally, there is
rigorous debate over the relative security merits of removable SIM cards
on one hand, and embedded NFC on the other.
Whatever direction the various smart card markets take over the next few
years, it is equally clear that connector manufacturers are not in a
position to influence these changes. This is not a market in which major
breakthroughs in connector design or technology will play a pivotal
role. Instead, the emphasis is very much on adherence to global
standards, and the development of ever-more compact, more durable, more
secure and more economic design solutions.
In the long term, the connector manufacturers best able to take
advantage of the dynamic and growing smart card market will be those
that maintain close relationships with customers, and respond quickly
and positively to their requirements for faster time to market,
competitive pricing, and secure sources of high volume supply.
Gijs Werner is the global market manager, commercial business, for FCI
Electronics. Werner is a graduate in economics. He spent three years as
a marketing consultant before joining Berg Electronics in 1998 as
product manager for the Basics+ portfolio. Since moving to FCI, Werner
has assumed a variety of regional and global product and market
management responsibilities.
For more information, visit
www.fci.com.
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